The basics.
JetBlue Medical offers coverage offers Behavioral Health Support benefits for Applied Behavioral Analysis (ABA) Therapy for children with autism.
Applied Behavioral Analysis (ABA) Therapy
How it works.
How it works.
Through your JetBlue Medical Option, behavioral health coverage is available to help manage the needs of a child with autism. Anthem BlueCross BlueShield (Anthem) and UnitedHealthcare (UHC)’s Behavioral Health teams can help you with:
- Locating in-network, ABA Therapy services for your child.
- Providing clinical expertise on managing autism.
- Exploring available benefits and find other options, such as helping to locate community resources and other Work-Life Management services, for your child.
A typical ABA treatment plan may include:
- Skills training (e.g., activities of daily living)
- Behavioral therapy (e.g., family, group, individual)
Eligibility for ABA services is dependent on a comprehensive clinical assessment by a physician or licensed psychologist, which confirms the diagnosis of autism spectrum disorder. Your Anthem or UHC representative will assist you in finding the right ABA treatment options and support to ensure claims and billing requirements are correct for coverage.
Coverage doesn’t pay all expenses, but it can provide some financial assistance and clinical expertise to help you step through the complexities of autism.
Anthem’s ABA services.
How to access:
- Phone: Call the Anthem Behavioral Health Resource Center (1-844-792-5141) to connect with experts who can help you learn more about your coverage, simplify the process of searching for behavioral health services along with in-network providers, and identify resources to fit your needs.
- Online: Go 24/7 to anthem.com to search for a list of ABA health providers, view guides and articles, and find resources on mental health and everyday work-life topics. You may also find in-network providers on Engage.
- Your Member Information: Providers will need to call the phone number on the back of your Anthem ID card to verify coverage and provide your JetBlue Medical Group ID number (270159), along with your subscriber ID number.
Additional services through Anthem: You have access to support as you balance work and the demands of a child with special needs. This program is comprised of a specialized, dedicated team of behavioral health clinicians who have been trained on the unique challenges and needs of families with a member who has a diagnosis of Autism Spectrum Disorder. The program also includes support for precertification and medical necessity reviews.
UHC’s ABA services.
How to access:
- Phone: Call the UHC Member Services (1-866-540-5929) to connect with experts who can help you learn more about your coverage, simplify the process of searching for mental health services along with in-network providers, and identify resources to fit your needs.
- Online: Go 24/7 to liveandworkwell.com to search for a list of ABA health providers, view guides and articles, and find resources on mental health and everyday work-life topics. Log on anonymously with the code: JetBlue or register and establish a HealthSafe ID to view your specific benefit and claims information. (Your HealthSafe ID is the same ID you’ll use to log into myuhc.com.) You may also find in-network providers on Engage.
- Your Member Information: Providers will need to call the phone number on the back of your UHC ID card (1-866-540-5929) to verify coverage and provide your JetBlue Medical Group ID number (215438), along with your subscriber ID number.
Additional services through UHC: Applied behavior analysis (ABA) care advocate team dedicated solely to ABA utilization management clinical reviews and individualized care plans for each child.
Get more information.
For more details on how BlueCarpet can help, review the BlueCarpet Guide.
Contacts
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1-855-629-0554 (select option 3, available Monday-Friday 0800-2000 ET) -
benefits.springhealth.com/jetblue/
