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    LiveHealth Online

    The basics.

    Get care anytime, anywhere with LiveHealth Online—a convenient service available to ALL Crewmembers and their families (even if not enrolled in JetBlue Medical). Open 24/7/365, LiveHealth Online connects you face-to-face with a board-certified doctor via two-way video chat using your mobile device or computer with front-facing camera. Prescriptions can even be sent to your local pharmacy. Simply sign up online or through the free mobile app.

    How it works.

    How it works.

    After registering, go to LiveHealth Online whenever you need care. You can choose the care you need from the categories below. Remember, you pay only $20 for each service when you use coupon code: JETBLUECREW. (NOTE: If you enter your insurance information when prompted, your coverage will override the discount.)


    See a board-certified doctor 24/7 without having to spend a long time in a waiting room or making an appointment. LiveHealth Online doctors can help with and write prescriptions to treat acute conditions, such as:

    • Fever
    • Sore throat
    • Cough and cold
    • Flu
    • Urinary tract infection
    • Sinusitis
    • Allergies
    • Eczema, rash and skin lesion
    • Heartburn

    Medical for kids

    Visit with a board-certified pediatrician who treats children under the age of 18 through video visits for the same kind of conditions listed above.


    Visit with board-certified doctors who are knowledgeable of the latest allergy treatments and trends.

    LiveHealth Online – Future Moms

    Note: Physicians providing services via LiveHealth Online can prescribe non-narcotic, non-controlled substances, if medically necessary, in all 50 states. Prescriptions determined to be a “controlled substance” (as defined by the Controlled Substances Act under federal law) cannot be prescribed using LiveHealth Online.

    How to access services.

    1. Register online at anytime.
    2. Get the LiveHealth Online mobile app from the Apple Store or Google Play Store.
    3. After you’ve registered, use the app to simply pick a doctor and get the care you need.
    4. Don’t forget to use coupon code: JETBLUECREW to pay the special Crewmember rate of $20 per service.