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    Asthma, Back Pain, Hypertension & More

    The basics.

    If you’ve been diagnosed with an ongoing or chronic health condition, you probably have a lot of questions—and maybe some concerns. Skip the wondering. Get answers and support through BlueCarpet.

    How it works.

    How it works.

    If enrolled in JetBlue Medical, you can contact BlueCarpet to work with a nurse on managing a chronic or complex health condition such as Asthma, Back Pain or Hypertension (see list of conditions below). Your BlueCarpet nurse understands your condition and can provide caring, personalized support, such as helping you:

    • Identify any gaps in your health management that may impact your health
    • Find the best types of specialists and make appointments
    • Get answers to medical questions
    • Establish a healthy lifestyle such as setting up a nutrition and exercise plan
    • Connect you to other BlueCarpet resources to help you learn more about treatment costs and potential cost savings (so you get the most out of your JetBlue Benefits), resolve medical billing or claims issues, and more

    After the first call where you and your dedicated BlueCarpet nurse will discuss the ongoing medical condition you’re dealing with, you will earn $100 in Healthy Rewards.  The first call will consist of a review of your current health needs and any potential challenges you may be facing (in/with) your health. Your BlueCarpet nurse can help you stay committed with treatment paths in connection with a new diagnosis, or an ongoing health condition.

    Completion of the program is dependent on an individualized plan that you and your nurse will develop.  After completing a series of calls with the nurse, you will be eligible to earn an additional $200 in Healthy Rewards for completion of the program—that’s an additional $300 in Healthy Rewards that’s not subject to the annual limit on how much you can earn. (You’ll earn a total of $600 if both you and an enrolled adult dependent work with a BlueCarpet nurse.)



    Your BlueCarpet nurse can help you and your family manage a chronic or complex health condition, such as:

    • Asthma
    • Back pain
    • Cancer
    • Chronic Obstructive Pulmonary Disease (COPD)
    • Coronary Artery Disease (CAD)
    • Diabetes
    • Enteritis/Ulcerative colitis
    • HIV/AIDS
    • Hyperlipidemia
    • Hypertension
    • Intervertebral disc disorders
    • Osteoarthritis
    • Multiple sclerosis
    • Prolonged hospitalizations
    • Rheumatoid arthritis
    • Spine (Crewmembers and dependents looking to have a spine procedure or surgery will need to undergo a mandatory eReview from experts at Mayo Clinic, which is covered at 100%.)
    • Surgical procedures

    Don’t see your condition on the list? Don’t worry, this isn’t all BlueCarpet helps with, so call anyway. They will help!

    Review the BlueCarpet Guide.

    For more details on the program, review the BlueCarpet Guide.