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    Money challenges

    Managing finances is not easy; however, you have help available through a variety of benefits programs. Getting organized and putting together a money plan to improve your situation will put you on a less stressful path in the right direction.

    Your checklist.

    Your checklist.


    Understand your big money picture.

    Be sure to get an overview of all the financial rewards you get from working at JetBlue by viewing your Total Rewards Statement at and clicking on plan account balances.

    Call BlueCarpet at 1-866-529-1675 and provide your information, then say “Navigator” to get access to the Navigator Financial Guidance  services and speak with a financial professional.

    Visit to find financial planners on your own or read information that may help.

    Keeping track of your healthcare spending has never been easier. U.S.-based Crewmembers and dependents enrolled in JetBlue Medical can use Engage, a personalized wellness app designed to simplify every part your healthcare journey. Use Engage to see what you’ve paid toward your deductible and out-of-pocket maximum, check your health account balance, access a breakdown of your claims and spending history from the past two years and more. Click here to find out how to register for Engage and learn more about everything Engage has to offer.

    Check health accounts through BlueCarpet—Health Savings Account or Health Reimbursement Account, as well as Flexible Spending Accounts and Healthy Rewards account.

    Call BlueCarpet at 1-866-529-1675 to talk with an Advocate, or visit to view your account.


    Visit to find activities and check your account balance.

    Call an Empower associate at 1-844-728-3258 between 8AM and 10PM ET, Monday through Friday.

    Visit to instant message with an associate between 8AM and 10PM ET, Monday through Friday.

    Visit Financial Tools and Resources to see a selection of tools, resources and calculators that help you make smart money decisions, such as Fidelity’s Student Debt Tool and College Calculator. From managing debt to budgeting to saving for retirement… there’s a tool for it all!

    Total Rewards Statement.

    See a personalized view of your JetBlue pay, health and retirement benefits, work-life perks, travel, rewards and other programs at


    Call BlueCarpet at 1-866-529-1675 and provide your information, then say “Navigator” to access Financial Guidance services which includes two free 30-minute calls (per issue per year) with a credentialed financial professional for guidance on debt consolidation, mortgage issues, investment planning, tax questions, budgeting and more.

    You can also use Navigator’s Counseling services if you need support for stress and anxiety caused by your finances.

    Visit to find providers, services and information on your own, or use Virtual Visits for video chat counseling sessions. Log on anonymously with the code: JetBlue or register and establish a Health Safe ID to view your specific benefit and claims information.

    BlueRetirement 401(k).

    BlueRetirement, administered through Empower, is the name of your 401(k) Plan at JetBlue, which includes a comprehensive retirement plan and offers a great way to save for the future. JetBlue offers all Crewmembers the option to enroll in the BlueRetirement 401(k) Plan. Whether you’re just kicking off your savings or headed toward retirement, think of BlueRetirement as dedicated support to help you make the most of your finances. Learn more about your BlueRetirement 401(k).

    Health Accounts

    Learn more about the Health Accounts offered by JetBlue and compare them side-by-side.


    Need help organizing or keeping track of your healthcare spending? U.S.-based Crewmembers and adult dependents enrolled in JetBlue Medical can use Engage, a personalized wellness app designed to simplify every aspect of your healthcare journey, including your healthcare spending. Engage helps you find quality medical and behavioral health care and services (HELLO HEALTHY!), compare costs for care and manage your healthcare spend (HELLO MONEY!) and discover resources to help you meet your wellness goals (HELLO BALANCE!). Engage is free and confidential—just register to use anytime, anywhere.

    Did you know?

    In times of serious financial crisis, the JetBlue Crewmember Crisis Fund (JCCF) is a non-profit program set up to help Crewmembers with financial support when other resources aren’t available. The fund can be used for past due mortgages or rent, utilities, transportation, food, clothing, medications and medical equipment.


    BlueCarpet Guide