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    Diabetes Support

    The basics.

    If you have diabetes, or have been diagnosed with prediabetes, the BlueCarpet Diabetes Support program gives you access to a nurse for help managing your condition. You also can use the Transform Diabetes Care program to make living with diabetes easier.

    How it works.

    How it works.

    When you contact BlueCarpet to enroll in the Diabetes Support program (and are enrolled in JetBlue Medical), a BlueCarpet nurse will be there to provide support as you navigate your condition. They’ll help you understand what this condition means to your everyday life and how diet and exercise will help control your blood sugar.

    You’ll work with your BlueCarpet nurse to:

    • Reduce risk factors such as high cholesterol, high blood pressure and excess weight
    • Maintain a healthy lifestyle by meeting exercise and weight-loss goals
    • Understand your treatments, tests and procedures

    BlueCarpet can also help you by:

    • Identifying any gaps in your health management that may impact your health
    • Finding specialists and making appointments
    • Learning more about treatment costs and potential cost savings
    • Establishing a healthy lifestyle such as setting up a nutrition and exercise plan
    • Resolving medical billing or claims issues

    After the first call where you and your dedicated BlueCarpet nurse will discuss the ongoing medical condition you’re dealing with, you will earn $100 in Healthy Rewards.  The first call will consist of a review of your current health needs and any potential challenges you may be facing (in/with) your health. Your BlueCarpet nurse can help you stay committed with treatment paths in connection with a new diagnosis, or an ongoing health condition.

    Completion of the program is dependent on an individualized plan that you and your nurse will develop.  After completing a series of calls with the nurse, you will be eligible to earn an additional $200 in Healthy Rewards for completion of the program—that’s an additional $300 in Healthy Rewards that’s not subject to the annual limit on how much you can earn. (You’ll earn a total of $600 if both you and an enrolled adult dependent work with a BlueCarpet nurse.)

    Transform Diabetes Care.

    Transform Diabetes Care.

    In addition to receiving free support and guidance through BlueCarpet, you can also receive help through Transform Diabetes Care, offered from Livongo and CVS Caremark at no cost to you. Transform Diabetes Care helps make living with diabetes easier by providing you with Livongo’s connected meter, as many strips as you need, coaching and one-on-one, in-person support at your local CVS Pharmacy® and MinuteClinic®—all for free!

    How it works:

    How it works.

    If you have diabetes and are enrolled in JetBlue Medical, you can join Livongo and receive the following at no cost to you:

    • The Livongo connected meter, which provides real-time tips and automatically uploads your blood glucose readings, making log books a thing of the past.
    • As many strips and lancets as you need with no hidden costs. When you are about to run out, Livongo ships more strips and lancets right to your door.
    • Coaching anytime, anywhere from the Livongo coaches, who are Certified Diabetes Educators and available by phone, text and the app to give you guidance on your nutrition and lifestyle questions.

    You can also get two free diabetes monitoring visits (no appointment necessary) to prevent diabetes-related conditions, access extra in-person support and receive one-on-one coaching with a pharmacist at your local CVS Pharmacy® and MinuteClinic®. Be sure to include your BlueCarpet nurse as part of your care team so he or she can receive information from Livongo.

    How to access services.

    1. BlueCarpet Diabetes Support: Call BlueCarpet (1-866-529-1675) to connect with a nurse who can help you manage your condition.
    2. Transform Diabetes Care*: Go to join.livongo.com/jetblue/now or call 1-800-945-4355 and provide registration code: JETBLUE.
    3. To get your free monitoring visits at CVS: Bring the voucher provided in your Welcome Kit to any MinuteClinic location.
    4. To receive one-on-one coaching from a CVS pharmacist: Simply go in and speak to your pharmacist or call the number on your member ID card.

    *Remember to include your BlueCarpet nurse as part of your care team so he or she can receive information from Livongo as well—for extra help if you need it.

    Review the BlueCarpet Guide.

    For more details on the program, review the BlueCarpet Guide.