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    Talkspace

    Overview.

    Talkspace makes online therapy convenient and accessible from anywhere, at any time. And now you can use Talkspace for free with Navigator. Talkspace is an online therapy platform that offers a convenient, safe and secure alternative to face-to-face therapy. With Talkspace, you can send unlimited text, video and audio messages to your dedicated therapist via web browser or the Talkspace mobile app. No commutes, appointments or scheduling hassles.

    Who is eligible?

    All Crewmembers and household members age 13 and over can receive six weeks of Talkspace per issue per year. No appointments are needed, and therapy can usually begin the same day after you select your personal therapist.

    How to use.

    1. Call BlueCarpet (1-866-529-1675) and say “Navigator”. Navigator will assess your needs and give you an authorization code for your six free counseling sessions.
    2. Visit talkspace.com/connect and register for a Talkspace account using your authorization code. Click on the “Use my Employee Assistance Program (EAP)” box.
    3. Once you complete your registration, you’ll be matched to a therapist based on your location, needs and preferences. Your dedicated therapist will conduct a 10-minute introductory call to let you know what to expect.
    Questions about accessing Talkspace? Click here to view FAQs  or for additional support, email  Connect-Support@talkspace.com.