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    Hello Wellness!

    Great! JetBlue’s Benefits are designed to help you improve physical health (Hello Healthy!), reach your financial goals (Hello Money!) and enjoy peace of mind (Hello Balance!).

    Your healthy checklist

    Your healthy checklist.

    Use this checklist to support your physical wellness. Hello Healthy!


    Schedule a preventive exam.

    Good health begins by practicing preventive care! Get your annual physical exam and schedule any preventive screenings you need.

    • Females: mammogram; Cervical Screening (cervical cancer)
    • Males: PSA (prostate cancer)
    • Everyone: colonoscopy; vision; hearing

    Bonus! You earn Healthy Rewards for preventive care if you are enrolled in JetBlue Medical or are a Pilot, and preventive care is covered 100% when you go to an in-network provider. (Note: Prostate Screenings are subject to deductible and coinsurance.)

    A biometric screening gives you important information about your current health status—including your height, weight, BMI, blood sugar and cholesterol levels.

    • You can get one at the same time you get your annual physical or see your primary care doctor.
    • Make sure you have your physician complete the “Physician Biometrics Results Form” and submit it to earn your Healthy Rewards.

    U.S.-based Crewmembers and adult dependents enrolled in JetBlue Medical can register and use Engage, a website and app that allows you to upload your Medical, Behavioral Health, and Rx ID cards, find high-quality providers, and read patient reviews. You can also add your favorite providers—ones you search for or those you’ve recently visited—to conveniently reach out.

    JetBlue gives you money to spend on care when you do healthy activities (like getting your biometric screening). Crewmembers enrolled in JetBlue Medical can earn up to $550 (individual coverage)/$1,100 (family coverage) and Pilots enrolled in JetBlue Medical can earn up to $400 (individual coverage)/$800 (family coverage) to spend to spend on eligible health expenses. Visit to learn about the types of activities you can do to earn money.

    You will get a discounted gym membership when you register for Active&Fit Direct. Just choose the gym that makes the most sense for you, and you can change gyms at any time. Or use ClassPass to get a 15% discount off standard membership rates at your favorite gym chains.

    Video chat with a doctor (including a pediatrician) or counselor (including a psychologist or psychiatrist) anytime, anywhere with LiveHealth Online—open to all JetBlue Crewmembers and their families (even if not enrolled in JetBlue Medical). Register for the program now so it’s ready to use when you need. Then, be sure to use coupon code: JETBLUECREW to pay just $20 a service. If you’re enrolled in JetBlue Medical, remember to include your coverage details when you register. NOTE: If you enter your insurance information when prompted, your coverage will override the discount.

    You’ll find the LiveHealth Online mobile app on the Apple Store or Google Play Store.

    All Crewmembers can call BlueCarpet 24/7 at 1-866-529-1675 and ask health-related questions, inquire about spending accounts and learn more about the programs and services available to keep you well. Plus, when enrolled in JetBlue Medical, Crewmembers and dependents can work with a BlueCarpet Nurse to:

    Review the BlueCarpet Guide.

    Your money checklist

    Your money checklist.

    Use this checklist to support your financial wellness. Hello Money!


    Check your Total Rewards Statement.

    Make it a habit to review your Total Rewards Statement often to see customized, in-depth information about the rewards you get from JetBlue: your pay, health and retirement benefits, work-life perks, travel, etc. You can also learn how to optimize your Healthy Rewards and 401(k) contribution to ensure you’re maximizing the value of these benefits.

    Check in with your savings progress through BlueRetirement and find out how you can maximize your efforts to invest in YOU through the 5% Company match and 5% Retirement Plus contribution (available to eligible non-Pilot Crewmembers below Manager level).

    Visit Financial Tools and Resources to see all that’s available to improve your financial wellness. Use tools that can help you save up an emergency fund, pay down college loans or other debt, and even create a budget.

    U.S.-based Crewmembers and adult dependents enrolled in JetBlue Medical can register and use Engage, a website and app that allows you to view your Medical, Rx and Behavioral Health claims’ details, see your deductible and health account balance, and find price estimates for health care services and prescription drugs based your Medical Option.

    You could have free money from JetBlue (in an HSA, HRA or Healthy Rewards account) plus your own contributions (in an HSA or FSA). Know how to manage money in your Health Accounts by visiting Rally or calling BlueCarpet. Don’t be shy—it’s all money that can help your wallet be healthier!

    Enroll in the Crewmember Stock Purchase Plan (CSPP), administered through Fidelity, and buy JetBlue stock at a discount.

    Take advantage of the group rates offered through MetLife for Auto & Home Insurance and Pet Insurance.

    An easy way to earn free money from JetBlue is to complete Healthy Rewards activities. Choose from any number of activities to earn dollars that you can use to pay qualified healthcare expenses.

    Your balance checklist

    Your balance checklist.

    Use this checklist to support your emotional wellness. Hello Balance!


    Mental wellness starts with Navigator.

    Navigator, powered by Spring Health, provides customized mental health support for all Crewmembers and household members (age 6+). Register for Navigator to use 6 free, confidential therapy sessions each year. Navigator offers care anywhere through a digital-first platform, available on mobile app and web.

    You’ll get a personalized care plan that includes Moments (a wellness-focused audio library) and check-ins from your Care Navigator, a dedicated clinician. Select from a culturally diverse network of therapists—personalize support by specialty (such as LGBTQ+ identity) gender, ethnicity and languages spoken. Therapy appointments are available in an average of 2 days, at times that fit your schedule (including evenings and weekends).

    To register, go to

    Questions? Call 1-855-629-0554, Option 3 (available 0800 – 2000 ET).

    Pro Tip: Crewmembers enrolled in JetBlue Medical and all Pilots will earn $25 in Healthy Rewards for registering (up to the max amount you are eligible for.)

    U.S.-based Crewmembers and adult dependents enrolled in JetBlue Medical can register and use Engage, a website and app that allows you to keep track of your wellness goals, get reminders about the care you need during the year, and check out tips to help you manage stress, feel happier and improve sleep. Plus, see JetBlue benefits available to you like BlueCarpet, Navigator and ClassPass (HELLO BALANCE!).

    JetBlue Medical includes coverage for Mental Health and Substance Use. Call BlueCarpet at 1-866-529-1675, provide your information, then say “Navigator” to get connected to providers and facilities that are right for you. You can also visit to find counselors and other services on your own, or use Virtual Visits for video chat counseling sessions. Log on anonymously with the code: JetBlue or register and establish a Health Safe ID to view your specific benefit and claims information.

    There are many ways to earn Healthy Rewards. And by doing activities, not only are you helping keep yourself balanced emotionally, you’re also earning money that you can use toward healthcare expenses—it’s all good!