- Phone: Call the Anthem Behavioral Health Resource Center (1-844-792-5141) to connect with experts who can help you learn more about your coverage, simplify the process of searching for mental health services along with in-network providers, and identify resources to fit your needs.
- Online: Go 24/7 to anthem.com to search for a list of mental health providers, view guides and articles, and find resources on mental health. You may also find in-network providers on the Engage Wellbeing app.
- Your Member Information: Providers will need to call the phone number on the back of your UnitedHealthcare or Anthem ID card to verify coverage. You will need your JetBlue Medical Group ID number (270159) along with your subscriber ID number.
Virtual Visits: You can get connected with a provider in person, but if you would prefer to conduct your visits virtually, you can do so through livehealthonline.com. LiveHealth Online provides access to therapists, psychologists and psychiatrists who can provide treatment plans and medication, if needed.
Note: The LiveHealth Online coupon code does not apply to Behavioral Health coverage, only Medical visits.
Mental Health services will be processed by Anthem and will apply towards your JetBlue Medical deductible and coinsurance.
Additional services: Through Anthem, Behavioral Health Resource includes clinical care management for depression or complex behavioral conditions.