1. Phone: Call UHC Member Services (1-866-540-5929) to connect with experts who can help you learn more about your coverage, simplify the process of searching for behavioral health services along with in-network providers, and identify resources to fit your needs.
2. Online: Go 24/7 to liveandworkwell.com to search for a list of mental health providers, view guides and articles, and find resources on mental health.
3. Your Member Information: Providers will need to call the phone number on the back of your UHC ID card (1-866-540-5929) to verify coverage and provide your JetBlue Medical Group ID number (215438), along with your subscriber ID number.

Virtual Visits: You can get connected with a provider in person, but if you would prefer to conduct your visits virtually over the phone or using video chat, you can call UHC member services or search providers who offer Virtual Visits by following these steps:

• • Registering at liveandworkwell.com, then establishing a HealthSafe ID to see details on using Virtual Visits.
  • Then, under the Find a Resource tab, click on Virtual Visits to find a provider licensed in your state.
  • Call or email the provider regarding availability and the platform to connect virtually.

You also have virtual access through Talkspace Psychiatry to connect with a psychiatrist for a tailored treatment plan with mental health care and prescription management.

Note: The LiveHealth Online coupon code does not apply to Behavioral Health coverage, only Medical visits.

Mental Health services will be processed by UHC and will apply towards your JetBlue Medical deductible and coinsurance.