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    BlueCarpet (Optum)

    Discover the BlueCarpet experience.

    BlueCarpet—a FREE service that helps you get the most out of your BlueBenefits—is just one of the many awesome perks you get for being a JetBlue Crewmember. To learn more, download the BlueCarpet Guide.


    JetBlue wants to support you and your family’s WELLNESS in every way. That’s why we created the BlueCarpet experience. It’s more than a FREE advocacy service—it’s designed to enhance what you get out of your BlueBenefits. Whether you have questions about your health, your finances or need to find more balance in your life, BlueCarpet will provide expert guidance and connect you with programs that can help you get where you want to go. To learn more, review the BlueCarpet Guide.

    Who is eligible?

    All Crewmembers can reach out to the friendly folks at BlueCarpet for help; however, some of the programs BlueCarpet connects you with are only available to Crewmembers and dependents enrolled in JetBlue Medical. You can click on the program icons below to learn more and see who’s eligible.

    Get connected.

    One call or email is all it takes to connect with the BlueCarpet team of experts who are dedicated to answering your healthcare questions, resolving your claims issues, providing personalized support with life’s challenges and much more. A BlueCarpet Advocate can help with understanding your BlueBenefits. They also connect you with the appropriate BlueCarpet Nurse and Navigator (the Crewmember Assistance Program), as needed.

    BlueCarpet can help you.

    • Understand the differences between the Green and Blue Medical Options
    • Learn about and manage your health account
    • Answer everyday health questions
    • Resolve healthcare claims and billing issues
    • Locate doctors and providers near you
    • Discover how to earn Healthy Reward dollars to use toward healthcare expenses
    • Access DESTINATION : FAMILY Reproductive Services (if enrolled in JetBlue Medical) and Adoption Assistance programs
    • Enroll in DESTINATION : FAMILY HealthyMoms HappyBabies
    • If enrolled in JetBlue Medical, use Asthma, Back Pain, Hypertension & More support, Cancer Support, Spine Care, Diabetes Support or HIV/AIDS Support
    • Help you quit smoking
    Download the BlueCarpet guide for additional details on BlueCarpet
    • Connect with Navigator for free Counseling, Legal Advice and Financial Guidance