Our Crewmembers are unique — it takes passion and energy to be a part of the JetBlue culture. We celebrate your passion and believe that wherever you want to go in life, BlueRetirement can help you get there.


Bring your future into focus through the benefits of BlueRetirement.

Here's what you need to do after registering on blueretirement.com.

To learn all about your benefits through BlueRetirement—click below.

Accessing BlueRetirement through Empower.

The first time you visit blueretirement.com, you need to create a username and a password to access your account and its features. Log on to blueretirement.com to begin:

  • Click REGISTER
  • Select the I do not have a PIN tab.
  • Enter your Social Security number, ZIP/postal code, last name, date of birth, and numeric portion of your permanent street address (without dashes or special characters as this will prevent registration) or P.O. Box and click Continue. Any combination of the number groupings, in order, in your street address will work. For example, if you live at 1234-56 78th Street, you can enter any of the following: 1234; 56; 78; 123456; or 12345678.

If you receive an error during login, you may be inputting an incorrect address. Log on to BlueCrew Self Service (BCSS) to review your permanent address which may differ from your mailing address. Then, try registering your account again using your permanent address as it is listed. If you need to update your permanent address in BCSS, please allow 7 – 10 business days for this information to transfer to Empower.

Please be advised that after three unsuccessful attempts to register, you will be locked out for 24 hours. If this happens, you don’t need to wait the full 24 hours. You can call an Empower associate to receive a temporary PIN which will help you complete registration. If you have any issues registering your account, please contact Empower at 1-844-728-3258 (8 a.m. – 10 p.m. ET, Monday – Friday).

  • You will be asked to provide an email address or telephone number for future verification. You will also need to create a username and password. Click Register.

While the email address allows hyphens, dashes and special characters, the phone number field allows only numbers; you cannot enter alpha or special characters in the phone number field.

  • On your future logins, choose SIGN IN. You may be requested to receive a verification code for enhanced security. Codes may be emailed or texted to the contact information on record that you provided at registration. While it is helpful to save your device for future logins, it is not recommended to do this when you are working on a public device.
Download Guide icon

Important information about your retirement benefits.

Click on the links below to download copies of important documents.

Contact Empower